Go to Blanka
All Collections
General questions
General questions
All other inquiries we can help you with
Account management
How do I log into Blanka?
How do I update my credit card information?
How do I upgrade, downgrade or cancel my plan?
How do I change my password?
Products
Are Blanka products vegan/cruelty free?
How do I publish a product on my store?
How do I unpublish a product from my store?
What is a premium product?
Inventory management
What does it mean to "fulfil using my inventory at Blanka"?
How do I order inventory?
What's the difference between ordering samples and ordering inventory?
How should I manage my inventory?
How do I add branded boxes to my order?
Orders
What happens when I receive an order on my Shopify or WooCommerce store?
What will packages look like when they are shipped to my customer?
How do I cancel or edit a customer order?
How does Blanka handle returns?
Other
How do I get in touch with Blanka’s Merchant Success Team?
Are Blanka’s products FDA approved and EU compliant?
How does Blanka process payments?
How do customs and duties work with Blanka?
