blanka FAQs
Go to Blanka
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Go to Blanka
English
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General questions
General questions
All other inquiries we can help you with
Lee Al avatarJohn Eloriaga avatarBeck avatar
By Lee and 2 others3 authors23 articles
How accurate are the product images and swatches on Blanka's site?
What is Blanka's subscription refund & cancellation policy?

Account management


How do I log into Blanka?
How do I update my credit card information?
How do I upgrade, downgrade or cancel my plan?
How do I change my password?

Products


Are Blanka products vegan/cruelty free?
How do I publish a product on my store?
How do I unpublish a product from my store?
What is a premium product?

Inventory management


What does it mean to "fulfill using my inventory at Blanka"?
How do I order inventory?
What's the difference between ordering samples and ordering inventory?
How should I manage my inventory?
How do I add branded boxes to my order?

Orders


What happens when I receive an order on my Shopify, Wix, or WooCommerce store?
What will packages look like when they are shipped to my customer?
How do I cancel or edit a customer order?
How does Blanka handle returns?

Other


How do I get in touch with Blanka’s Merchant Success Team?
Are Blanka’s products FDA approved and EU compliant?
How does Blanka process payments?
How do customs and duties work with Blanka?
blanka FAQs
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