To check the status of your order, head over to your 'Orders' section and select the type of order you want to check.
You can filter by order status using the respective tabs:
What does my order status mean?
Payment Required - this means the order is new and needs to be placed by clicking on the 'Pay Now' button.
*Note that Blanka can only begin processing your order once it has been paid.
Unfulfilled - the order is currently in progress by our fulfillment team.
Awaiting Shipment - order is ready for fulfillment and waiting to be shipped.
Shipped - the order has been shipped from our fulfillment center.
Need to edit or cancel an order? Please reach out to us at [email protected] to make a request. Learn more on this article.