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What is Blanka's refund & cancellation policy?

Learn about Blanka's refund and cancellation policy

Updated this week

Subscriptions

Blanka offers three membership tiers — Essentials, Signature, and VIP — so merchants can choose the plan that best fits their business. You can upgrade or downgrade at any time to match your current needs.

  • Billing continues until you cancel or downgrade. By default, subscriptions auto-renew each billing period.

  • Cancel anytime. If you cancel, your subscription will not be refunded or prorated, but you will retain access until the end of your current billing period.


Brand Setup & Rebranding

  • First brand setup is free.

  • Rebrands are $149 USD. Rebranding work begins immediately after purchase, so rebrand fees are non-refundable.

  • Before you purchase a rebrand, please review your new brand assets carefully — rebrand work is started right away.

Learn more about out how to rebrand here.


Custom Branded Orders

Custom branded orders are final and non-refundable once confirmed and processed. Production begins immediately after your order is approved, and orders that reach the printing stage cannot be cancelled or refunded.

Please double-check all details (artwork, quantities, and shipping address) before confirming a custom branded order. If anything is unclear, contact us first — we’re happy to help.


Questions & Legal

For full details on fees, billing, and payment terms, please see Section 6 of our Terms & Conditions.

If you have questions about subscriptions, rebranding, or custom orders, please reach out to our team at [email protected].


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