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What happens when I receive an order on my Shopify, Wix, or WooCommerce store?
What happens when I receive an order on my Shopify, Wix, or WooCommerce store?

See what happens when you receive a customer order

John Eloriaga avatar
Written by John Eloriaga
Updated this week

Congratulations on a successful sale! You'll immediately receive an email from Blanka notifying you of the order. Here is how to process your customer order:

1. Log into the Blanka app

2. Head over to your Customer Orders page from the toolbar on the left

3. From there, you can view all your customer orders. Orders are sorted by:

  • Payment required: Orders that need to be paid for

  • Unfulfilled: Orders that are being manufactured

  • Fulfilled: Orders that have been sent to your customer

  • Cancelled: Orders that have been cancelled

4. When placing your customer order, you have the option of adding branded boxes. Branded boxes cost $0.40 each and are a great way to showcase your brand.

5. Next, you can decide to fulfil using your own inventory. This is only an option for merchants who have inventory stored at the Blanka Warehouse. In this case, you will only be charged shipping.

5. After successfully placing the order, our team will process and ship the order out to your customer!

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