Out of Stock Products
Sometimes, due to high demand, certain popular items may temporarily go out of stock. Don’t worry—our team works hard to restock inventory quickly so these items are available for you again.
You can view and filter out-of-stock products by going to your My Products page and using the Out of Stock filter (see below).
What To Do
If you have the item listed in your store and do not have any inventory at Blanka:
Mark the item as sold out on your store end.
Keep an eye out for our re-stock email before switching it back on.
If you have inventory stored for the item at Blanka:
Check the 'My Products' page to see how much stock you have for that SKU.
Feel free to keep the item listed on your store till you run out of quantity (or get low).
Once you run out of stock, mark the items as sold out.
If you have an outstanding order that contains a product that is out-of-stock:
Partially Ship the Order: The available items in your order will be shipped immediately, while the out-of-stock product will be sent separately once it is back in stock.
Swap for a Different Product: You can replace the out-of-stock product with another SKU available in the inventory.
Request a Refund: You may choose to request a refund for the out-of-stock product if waiting or swapping is not a viable option.
Need Assistance?
If you have any questions about Blanka or need support, reach out to our team at [email protected].
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