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What is a sample order credit?

Learn about your sample credits

Updated this week

Sample order credits reduces the product price on a sample order and is an extra benefit for new annual members. Please note that you still pay all shipping, processing, and handling fees in full.

How it works:

  1. Add products to your cart.

  2. At checkout, the credit is automatically taken off the product subtotal.

  3. Pay any leftover product cost plus shipping/handling (e.g., US$9.99 in North America).

Quick examples:

  • $50 credit + $40 products + $9.99 shipping โ†’ You pay $9.99 + applicable processing fees.

  • $50 credit + $60 products + $9.99 shipping โ†’ You pay $10 product cost + $9.99 shipping + applicable processing fees.

Need to know:

  • Works on Sample Orders only.

  • Unused credit stays in your account for future sample orders.

  • No cash value or transfers.

  • Sample credits are limited to one-time per member and available only after the first billing cycle of an annual membership.

Questions? Chat with us inโ€‘app or email [email protected].

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