Changed your mind about some product customization or how your logo looks on them? You won't have to pay for a new Brand setup fee just to update a few products!
You will only need to pay for a small fee of $1.50 USD per product/SKU that you want our design team to revise.
Note: This revision fee will not be applicable to any new products that are released before your brand setup was finalized. You will have the option to customize/edit your logo for any new products that are released.
What you can change:
Logo size (within max area)
Extra small, Small, Medium, Large, Extra large.
Logo rotation
0, 90 or 270 degrees
Logo selection
Default or Pencil/Thin
Logo color type
Default or Inverted
How to request a change:
To request for a product revision, reach out to our Merchant Success team via live chat or send an email revision request to [email protected] then provide the following information:
Product name and SKU
What you want changed (i.e. size, rotation, logo type/color)
*Please note that logo size may only be within the max printing area of a product.
Our team will assess your request and send you an invoice to pay for the revision. Once the invoice is paid, send us a confirmation that you've paid the invoice so we can forward your request to our design team to proceed with your revision request.
Depending on the revision request, our design team may take up to 3 business days to complete your request.