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What is Blanka's subscription refund & cancellation policy?
What is Blanka's subscription refund & cancellation policy?
Lee Al avatar
Written by Lee Al
Updated over a week ago

At Blanka, we want our merchants to find a plan that best fits their needs. This is why we offer four unique plans: Free, Growth, Scale, and VIP.

Blanka offers a 14-day trial for the Growth Plan, Scale Plan, and VIP Plan. These trials are offered so that you do not have to commit without trying them first.

Before your 14-day trial ends, you can choose to stay on your respective plan or downgrade to the Free Plan. By default, subscriptions and billing continue until you have downgraded or canceled your account.

Your subscription plan may be canceled at any time. However, Blanka does not refund or prorate unused portions of a subscription. This means that if you cancel your subscription, it will no longer auto-renew, but you will retain access until the end of your subscription period. Please note that Blanka will not honor a refund for users that have gone beyond the 14-day trial period.

For more information on Blanka’s Fees & Payment Terms, please see Section 6 of our Terms & Conditions.

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