Uploading your logo to Blanka should be easy, but sometimes issues occur due to design requirements or technical problems. This guide explains the requirements and provides troubleshooting steps.
Logo Guidelines
To upload successfully, make sure your logo meets these guidelines:
File Design: Simple, clean lines. Avoid shading, gradients, complex elements, backgrounds, or figures.
Format: Transparent background required. Logos with backgrounds or non-transparent elements may be rejected.
Focus: Text or simple visual imagery only. Avoid people, complex illustrations, or excessive detail.
Variations: Include light and dark versions for products with different color schemes.
Size Adaptations: Prepare variations for different product sizes (standard, thin, etc.) to ensure compatibility.
Tip: Check Blanka’s logo requirements if you’re unsure your logo meets these standards. Non-compliant logos may fail to upload or prevent progress in the setup process.
Troubleshooting Steps
If your logo meets the design requirements but still won’t upload, try the following:
Log out and back in: Sometimes a fresh session fixes upload issues.
Clear browser cache and cookies: This removes corrupted data that might be interfering.
Try a different browser or incognito window: Switching browsers can resolve compatibility issues.
Check for error messages: Note any errors you see. Screenshots can help our support team assist you faster.
Need Assistance?
For more information and best practices for logo size and design to print on products, check out our article here.
To learn more about Blanka's graphic design services, check out the article here.
If you have any questions about Blanka or need support, reach out to our team at [email protected].
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