How to Ensure Your Logo is Included on Samples or Products Ordered Through Blanka
When ordering samples or products through Blanka, ensuring your logo is included requires careful attention during the checkout process. This guide explains the steps to follow, common issues, and troubleshooting tips to help you receive branded items as expected.
Branded vs. Unbranded Options
Blanka offers two options for ordering samples:
Branded Option: Your logo will be printed on the samples. This option is ideal if you want to see how your branding appears on the final product.
Unbranded Option: Samples will not include your logo. This option is useful if you do not have a logo ready or want to expedite recieving the order.
When placing your order, you can select between these options at checkout. If you choose the unbranded option, your items will arrive without a logo.
Steps to Order Branded Samples
To ensure your logo is included on your samples, follow these steps:
Upload Your Logo: Make sure your logo file is uploaded and approved for printing in your Blanka profile.
Select the Branded Option: During checkout, choose the 'With My Brand' option to include your logo on the items.
Verify Your Selection: Double-check your order summary to confirm that the branded option is selected before completing your purchase.
Common Issues and Troubleshooting
Missing Logos on Received Items
If your samples or products arrive without a logo, it is likely that the unbranded option was selected during checkout. Unfortunately, the system fulfills orders based on the selected option, so it is important to verify your choice before completing the order.
Order Previews Without Logos
Sometimes, order previews may appear without a logo even if you selected the branded option. This can happen while your logo is being prepared by the design team. Rest assured, if your logo has been uploaded and approved, your samples will include the logo when shipped. You will receive a shipping notification once your order is on its way.
Ordering Without a Logo
If you do not have a logo or your logo does not meet the requirements, you can still order samples by selecting the unbranded option at checkout. This allows you to receive plain items without any branding.
If you have any questions about Blanka or need help with your order, please reach out to our team at [email protected].